FAQ

COVID 19
Due to the COVID 19 situation delivery times have occasionally been delayed. We post items as  quickly as possible and have seen an improvement in delivery services recently and hope this will continue to be the case. We thank you for your patience during this time!

About Our Artwork:
All our designs are the creation of artists & Illustrators Ruth & Kate Sampson. All copyright is strictly reserved.

Collaborations:
We are happy to consider design collaboration projects so please do get in touch if you have an enquiry!

Packaging:
All prints come wrapped in tissue paper and rolled in a sturdy eco cardboard tube. Notebooks, greetings cards, & tea towels come packaged in a cellophane sleeve in an eco envelop.

We include an illustrated Gift Slip with all gifted items.

Delivery Options & Prices:

UK 1st Class - £3.50
UK Special Delivery - £8

EU Untracked - £6.50
EU Tracked - £15

Worldwide Untracked - £8
Worldwide Tracked - £20

Delivery Period:
UK orders should arrive within 1 week from postage.
Overseas delivery takes on average around 2 weeks but may occasionally take up to a month depending on your location and specific customs laws. If you have not selected the tracked postage option when you checkout we will be unable to track your parcel. We request that you please take this into account when ordering and thank you in advance for you patience. Please contact us if you have not received your item within this timeframe.

If you have any further questions please do ask!